Call Shop

Call Shop

The Smart Call is a device for setting up booths in call shops for calling via VoIP as as PSTN with 4 modules.

The setup consists of the following

Display Unit: Smart Call with a LCD display with 2 lines; 16 symbols each (Cyrillic or Latin), one per booth, 4 delivered in the standard package for setting up 4 booths total

Distribution Unit Smart Call – 1 per system

• Ethernet HUB – 1 per system
• Telephones, for example EUROLINE-805 - one per booth, 4 total in the system (standard package)
• Analog phone adapter (MICRONET, Cisco ATA, Linksys, etc.) – 1/2 per system (depending on the number of call booths. Each adapter requires a separate IP address.

The Smart Call Software Package supports

• 8 call booths
• practically unlimited number of prefixes (dial access codes), up to 34 rate zones and 180 prefixes (up to 9 digits)
• practically unlimited number of ‘cashiers’ for the calling booths, each one with separate billing
• remote monitoring of the call booths via the internet
• supports a flexible rate scheme – depending on high/low traffic, workdays/weekends, holidays, discounts
• does NOT require a permanent internet connection for billing of calls
• what you see on the display is what the customer pays, guaranteeing a smooth transaction between the customers and the cashiers (owners of the call center)

Additional Functions:

• Remote configuration of the call rates and reading the accumulated data
• Blocking of the call destination not entered in the call rate tables
• Showing of B-number, containing all digits – done in a detailed excerpt
• Possibility for “Zero Rate” for pre-determined destinations
• Separate charging of the different calls form the same call booth
• “Hotkeys” for working with the menus

Example of a Display Unit.